services servicelink
ServiceLink

Delivers real-time solutions by identifying and resolving problems faster ServiceLink is a remote diagnostics tool that delivers real-time solutions by allowing Husky’s technical support specialists to connect to customer machines. Problems are identified, resolved and equipment is back into production faster, often without dispatching a service technician.

ServiceLink provides:

  • Instant messaging – Machine operators can communicatre in real-time with Husky’s technical support specialists.
  • Fast access to technical support – Husky technical support specialists minimize downtime by quickly resolving issues that arise.
  • Software upgrades – Options and new features can be conveniently downloaded to machines on-site.
  • Easy deployment – ServiceLink is a standard feature on new Husky systems with Polaris PC-based controls and can easily be deployed on legacy Husky systems. ServiceLink can run on a customer’s existing network connections and IT infrastructure.